Cancellation Policy

Right of Withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day,
1. in the case of a contract of sale:
…where you or a third party designated by you, other than the carrier, have taken or have taken possession of the last goods.

2. in the case of a contract covering several goods ordered by the consumer under a single order and supplied separately:
…where you or a third party designated by you, other than the carrier, have taken or have taken possession of the last goods.

3. in the case of a contract for the delivery of goods in several instalments or pieces:
… to which you or a third party other than the carrier designated by you have taken possession of the last part or piece.

4. in the case of a contract for the regular delivery of goods over a fixed period of time:
…where you or a third party designated by you who is not the carrier has taken or has taken possession of the first goods.

When several alternatives meet, the last point in time is decisive.

In order to exercise your right of withdrawal, you must inform us (COMPOSTELLA, Andree-Allee 14, 35321 Laubach, Germany, sole proprietorship, Arnold Schleier, info@compostella-online.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail).
In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of Revocation

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (with the exception of additional charges arising from your choice of a method of delivery other than the low-cost standard delivery offered by us).

We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund.

We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier.

You must return or hand over the goods to COMPOSTELLA, Andree-Allee 14, 35321 Laubach, Germany, without delay and in any case within fourteen days of the day on which you notify us of the revocation of this Agreement. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for testing their condition, properties and functionality.